Tell your story in confidence

Complex Needs Support BristolIf you have lived experience of homelessness, addiction recovery, mental health issues or offending behaviour, you can help us achieve user-led system change.

Through assessment and scrutinising services, we aim to make Bristol work better. We work to ensure our experience of services in Bristol and beyond play a constructive role in improving and shaping the services people rely on for support and to improve their lives.

 Tell your story in confidence

If you have used services to support you with mental health problems, addiction and substance misuse, offending behaviour or homelessness, we would like to hear about your experiences.

It doesn’t matter if you’ve been successful or found difficulties using or accessing the services, we’re keen to hear your voice and ensure that your experience helps improve services in future. It’s your voice that matters the most. In order for services to improve, provide the support you need and understand your experience of using them that can make a real difference.

We will listen in confidence and value your experience. If you wish to remain anonymous, that’s fine too. Our aim is to ensure that your voice is heard because your experience and your needs matter most. We will work hard to ensure that Bristol services benefit and change to suit the needs of the people that rely on them.

To talk to IF Group about your experiences of using support services, please email